Privacy Policy

Effective Date: 27^th September 2025
Last Updated: 27^th September 2025

At Mettler Roof and Floor Solutions (“Mettler”, “we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mettler.in] (the “Website”). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, company name, and other details you provide via contact forms or inquiries.
• Technical Information: IP address, browser type, operating system, referring URLs, and browsing actions on our Website.
• Cookies and Tracking Data: Information gathered through cookies, pixels, or similar technologies to improve your experience.

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide requested services.
• Process service requests, consultations, or project discussions.
• Improve Website functionality, user experience, and performance.
• Send updates, marketing materials, or newsletters (only if you consent).
• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

• Service Providers & Partners: To help us operate our Website and deliver services.
• Legal Authorities: If required by law or to protect our rights, safety, or property.
• Business Transfers: In case of merger, acquisition, or restructuring.

4. Cookies & Tracking Technologies

Our Website uses cookies to:

• Understand browsing behaviour.
• Personalize content and advertisements.
• Measure website performance and user engagement.

You may disable cookies in your browser settings, but this may affect Website functionality.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your personal information.
• Request deletion of your data.
• Opt-out of receiving marketing communications.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: mettler@mettler.in
📞 Phone: +91 9582 33 8989
📍 Address: Greater Noida West, Delhi NCR, India